FRONT DESK SALES AGENT

Job Description:

We are looking for a personable, warm-hearted, dynamic, overachiever to join our fun and talented team as a Front Desk Sales Agent. As a Front Desk Sales Agent, you will be an integral part of creating the guest experience. You will be an equally contributing member of a high-functioning team that provides excellent and authentic, memorable guest service. Among your daily duties, you will warmly and energetically welcome guests at check-in and leave a lasting impression at check-out. You will anticipate guest needs and deliver a prompt and thorough follow-up. You will provide information about the hotel and services. In addition to front desk duties, you will function as a concierge able to make discerning suggestions, sell hotel services, make reservations, and be knowledgeable about a wide array of interests, activities, and venues.

Job Requirements:

*Enthusiasm & positive demeanor
*Flexible schedule with ability to work nights, weekends, & some holidays
*Communication: must be able to communicate fluently in English, both verbally and through legible writing with guest and team members
*Ability to successfully multi-task at a fast pace with superior attention to detail to ensure accuracy and efficiency
*Fluent with email, Microsoft Word, & Microsoft Excel
*Ability to be on your feet for up to 8 hours
*Help with the laundry system
*Willingness to help out other departments and fellow team members as needed
*Able to serve wine & beer desirable
*Able to perform minimal food service highly desirable

Mandatory Qualifications:

*Experience: 6 months hotel front desk experience desirable
*Education: High school diploma or equivalent

Job Type: Part-time